Privacy Policy

1. Introduction

At sereneecoart ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our photography services, visit our studio, use our website (sereneecoart.world), or communicate with us.

Please read this Privacy Policy carefully. By using our services or website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

Name, email address, phone number, and postal address
Payment information (credit card details, banking information)
Booking preferences and requirements
Communications with us, including emails and contact form submissions
Photographs and images in which you appear (for clients)
Survey responses and feedback

2.2 Technical Information

When you visit our website, we may automatically collect certain information, including:

IP address and device information
Browser type and version
Operating system
Time and date of your visit
Pages you viewed and interactions with the website
Referral source

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and deliver the photography services you have requested
To process payments and maintain accounting records
To communicate with you about bookings, services, and promotions
To personalize your experience and improve our services
To maintain a record of your photography preferences and style
To respond to your inquiries and provide customer support
To comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Contractual necessity: Processing is necessary to fulfill our contractual obligations to you when you book our services
Legitimate interests: Processing serves our legitimate business interests, such as improving our services and marketing
Consent: You have given clear consent for specific processing activities
Legal compliance: Processing is necessary to comply with our legal obligations

5. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

Service providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, cloud storage providers)
Professional advisors: We may share information with professional advisors such as lawyers, accountants, and insurers where necessary
Legal requirements: We may disclose information when required by law, court order, or government regulation
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The duration of our ongoing relationship with you
Legal obligations to retain data for certain periods
Statutes of limitations under applicable law
Our legitimate business interests

For client photographs, our standard retention period is three years from the date of delivery, after which they may be securely deleted unless other arrangements have been made.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing of your data
Objection: Object to processing of your personal data
Data portability: Request transfer of your data to another service provider
Withdraw consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide you with a better website experience.

We use the following types of cookies:

Essential cookies: Necessary for the website to function properly
Analytical cookies: Help us understand how visitors interact with our website
Functionality cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of the website.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on our website with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

sereneecoart
4001 N Lamar Blvd
Austin, TX 78756
United States

Email: info@sereneecoart.world
Phone: +15129961516